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Customer Safety

If you detect a gas leak, do not change the environment, immediately evacuate everyone from the house and go to your tank and cut the gas off located under the dome on the top of your tank (looks like a water faucet knob) – turn completely to the right and call us at 1-888-231-6701 from outside.
  • Learn what propane smells like. Propane retailers have scratch-and-sniff pamphlets to help your family recognize its distinctive odor.
  • Know where gas lines are located, so you won’t damage them when digging or working in the yard.
  • Don’t store cleaning fluids, oil-soaked rags, gasoline, or other flammable liquids near a gas-burning appliance where vapors could be ignited by the pilot light.

Industry Efforts to Safeguard Propane Use:

  • GAS Check® is an inspection program developed by the National Propane Gas Association (NPGA) and the Propane Education & Research Council (PERC), that provides guidelines to technicians on how to perform two different types of residential safety inspections:
    1. A “Gas System Check” which can be completed on the gas delivery system, including the containers, regulators, and appurtenances
    2. A “Gas Appliance System Check” which includes all of the items of a “Gas Systems Check” as well as on all propane-burning appliances. GAS Check® also educates homeowners on the safe use of propane and the maintenance of propane appliances.
  • The Certified Employee Training Program (CETP) developed by NPGA and is a training program used extensively throughout the country by people involved in the handling of propane, equipment, and appliances.

For additional Information on consumer safety please visit www.usepropane.com or www.propanesafety.com